Privacy Policy

1. Overview

Snorple.cyou is operated by The Australian Group Pty Ltd, an authorised distributor of lottery services in Australia. This privacy statement outlines how we collect, use, store, and disclose your personal data when using our platform. References to "we", "our", or "us" refer to The Australian Group Pty Ltd, while "you" refers to our website visitors, users, and registered players.

We uphold the principles of the Australian Privacy Act 1988 and are dedicated to maintaining the confidentiality and security of all information shared with us.

2. Key Definitions

APPs: Australian Privacy Principles under the Privacy Act.
Personal Data: Any data that can reasonably identify you as an individual.
Website: Refers to Snorple.cyou and any related digital services.
AML/CTF Act: The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

3. Information We Collect

Depending on your interaction with us, we may collect the following personal details:

• Full Name
• Date of Birth
• Residential Address
• Email Address
• Contact Numbers
• Payment Information (credit/debit cards, banking details)
• Proof of Identity (ID documents, utility bills, etc.)
• Login credentials for your account

We may also collect anonymised technical data for analytics, such as IP addresses, browser types, and session durations. This helps us improve the functionality and performance of our website.

4. Purpose of Data Collection

We collect your information in order to:

• Verify your age and identity
• Create and manage your Snorple account
• Process ticket purchases and payments
• Notify you of prize winnings
• Deliver newsletters, promotions, and updates
• Prevent fraudulent activities
• Satisfy legal and regulatory obligations

Your data may be shared with trusted third-party vendors to perform certain services on our behalf (e.g., payment processors or mailing providers), but always in line with this policy.

5. Marketing and Cookies

By using our services, you agree to receive communications from us, including promotional emails. You can opt out at any time by contacting us or following the unsubscribe link in emails.

Our website uses cookies to remember your preferences and optimize your experience. These small text files help us track usage trends, save login information, and personalise your visits. You can modify your browser settings to block cookies, though doing so may limit some functionality of the site.

6. Sharing of Personal Information

We do not sell or rent your personal data. However, we may disclose it to:

• Government agencies and law enforcement when legally required
• Regulatory bodies (e.g., AUSTRAC) for compliance purposes
• Approved service providers involved in account operations or fraud prevention

7. Information Security

We implement robust security measures, including encryption, firewalls, and access control protocols to protect your information. Your data is stored in secure environments and access is limited to authorised personnel.

When information is no longer required, it is securely deleted or de-identified in accordance with relevant data retention laws.

8. Overseas Data Transfers

In some cases, we may share data with partners located outside Australia. These entities are contractually obligated to safeguard your personal data. However, we cannot guarantee they adhere to standards identical to Australian law, and by using our services, you acknowledge and accept this risk.

9. Accessing and Updating Your Information

You have the right to request access to any personal data we hold about you. To do so, please log into your Snorple account or contact our Privacy Officer. We will respond within a reasonable timeframe.

You may also request corrections to your data if you believe it is inaccurate, outdated, or incomplete.

10. Complaints and Contact

If you have a concern regarding your privacy or how we manage your personal information, please contact us at [email protected]. We aim to respond to all inquiries promptly.

If you're unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner via www.oaic.gov.au or by calling 1300 363 992.

11. Policy Updates

This Privacy Policy may be amended from time to time to reflect changes in regulations or our practices. The latest version will always be available on this page. We encourage users to review it periodically.

Last Updated: 19 June 2025

PLAY RESPONSIBLY

Make informed decisions. Play smart, play safe. If gambling is becoming a concern, reach out to Gambling Help at 1800 858 858 or visit gambleaware.nsw.gov.au for free and confidential support services.

BetStop is Australia’s official self-exclusion register — a free, national program that allows individuals to opt out of all licensed online betting services. Learn more at betstop.gov.au.

Snorple games and draws are operated in line with federal regulations and overseen by the relevant state and territory authorities. We support responsible gambling practices at every level.

Snorple.click is operated by Southern Digital Ventures Pty Ltd. All trademarks, brand assets, and associated rights are owned and protected under applicable intellectual property law.

You must be 18 years or older to participate in any games of chance or make purchases through this platform.